Last Updated: September 1, 2025
Avoid.so ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered text humanization service.
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
We use collected information for the following purposes:
Important: Content Processing and Storage
Text submitted for humanization is processed and stored securely in our database. Your processed content is encrypted and accessible only to you through your account. We maintain strict access controls ensuring that only you can view your processing history and results. Our staff and automated systems do not access your content except when necessary for providing the service or when required by law.
Data Retention: We retain account information and your processed content for as long as your account is active. Your humanized text history remains accessible to you for reference and reuse. Transaction records are retained for tax and legal compliance purposes (typically 7 years). Upon account deletion, your processed content is permanently removed from our systems within 30 days.
Data Security: We implement industry-standard security measures including:
We integrate with the following third-party services:
We use Stripe, Inc. to process all payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy (https://stripe.com/privacy). We do not store credit card numbers or other sensitive payment details.
We offer two authentication methods: email/password registration and Google OAuth. For email registration, passwords are securely hashed using industry-standard encryption before storage. When you sign in with Google OAuth, we receive your basic profile information (name, email, profile picture) as authorized by you. We never store or have access to your Google password.
We use proprietary AI models fine-tuned from OpenAI's base technology for text processing. Your content is processed through our custom-trained models to ensure optimal humanization results. Content submitted through our service is not used for training OpenAI's models.
We use Resend for transactional email delivery (account notifications, receipts). Your email address is shared with Resend solely for email delivery purposes.
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
You have the right to:
You can request account deletion by contacting [email protected]. Upon deletion, we will remove your personal information except for data we must retain for legal or legitimate business purposes.
We use cookies and similar technologies for:
You can manage cookie preferences through your browser settings. Disabling essential cookies may impact service functionality.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information from our systems.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, please contact us at [email protected].
For users in the European Economic Area (EEA), we process personal data based on the following legal bases:
You have the right to data portability, to object to processing, and to lodge a complaint with your local data protection authority.
In the event of a data breach that may affect your personal information, we will notify you via email within 72 hours of becoming aware of the breach, as required by applicable laws.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through prominent notice on our Service. The “Last Updated” date at the top of this policy indicates when it was last revised.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
General Inquiries: [email protected]
Privacy Concerns: [email protected]
Data Protection Officer: [email protected]
Website: https://www.avoid.so
For Payment-Related Privacy Inquiries:
Since we use Stripe for payment processing, you may also contact Stripe directly regarding payment data privacy at https://stripe.com/privacy